Office Administration Study Course

Study Subjects Delivered in English (Spring semester)

The course is designed for undergraduate students who study full time or come on exchange programmes to the Faculty of Business. Exchange students have to choose complete core subjects in Office administration and free electives according to the needs of their study plans.

ECTS credits  

Assessment system

 

Annotation Course content
3 50% – Mid-semester tests; 50% – Case analysis (project) After completing this course, students will have a basic understanding of what organizational communication is, what its role in corporations is, and the different perspectives on organizational communication. They will also be able to identify and solve communication problems within a company, learn to how to compose messages that create relationships with both internal and external audiences. Introduction to organizational communication. Types of organizations. Communication channels;
Corporate identity, image and reputation;
External communication;
Corporate Social responsibility;
Media relations;
Crisis communication;
Internal communication;
Teamwork and Leadership;
Conducting effective meetings.
ECTS credits  

Assessment system

 

Annotation Course content
6 50% – Mid-semester tests; 50% – Seminars/ Project The course is designed to develop the insights and skills necessary to complete projects effectively, on time, and within budget. It also introduces students to organizational project management process, with special emphasis on its life cycle, and the tools used in managing and delivering projects. Upon successful completion of the course, students should have a solid understanding of contemporary project management and its benefits for their professional and personal life. The history of project management;
The concept of project;
The roles in the project management;
Project management life cycle;
Managing the risks;
Project quality management;
Project communications management;
Successful project management.
ECTS credits  

Assessment system

 

Annotation Course content
3 50% – Mid-semester tests; 50% – Case analysis (project) The Course provides an Overview of the main fields of Organizational Psychology. It focuses on topics such as Importance of Organizational Psychology, the use of Personnel and Management Psychology, the Employees Soft Skills, Communication and Cooperation, and most important – Work-related attitudes (e.g. Commitment, Job Satisfaction, an Issue of Organizational Culture and Climate). The Course treats these topics either from the perspective of the Individual, from the perspective of the Group and by looking at Processes and Systems in the Organization such as Culture and Human Resources Management.

The Practical work serves for broadening the Students’ Knowledge and for showing its Application. After completing this Course, Students should be able to identify the Value of Organizational Psychology and actively use all the developed Soft Skills.

 

Review of Organizational Psychology and the main Theories. Researchers’ and Practical Works;
Modern Organizations and Employees;
Personnel Psychology in the 21st Century Workplace;
Positive Health Psychology as an Organizational Asset;
Management Psychology and Leadership;
Organizational Psychologist’s Role in Effective Teams Work;
Importance of Organizational Psychology in Today’s Context.
ECTS credits  

Assessment system

 

Annotation Course content
6 50% – Mid-semester tests; 50% –

Project

The aim of the study subject is clear out the concept of marketing and marketing planning. After the completion of the subject students will be familiar with the principles of consumer behaviour, would know the marketing planning process, the key concepts of customer-oriented marketing. They would know how to make a segmentation and to find out the target audience of the market also they would be able to adapt marketing mix decisions in marketing planning. The concept of marketing, its aims, tasks and philosophy. The activities and functions of companies’ marketing;
Marketing mix and its surrounding. Segmentation and target market selection;
The marketing planning;
The pricing policy. The methods and strategies of its detection.
The selection of delivery channel. The global (international) marketing;
Promotion: communicational process, advertising, personal selling, sales promotion, public relations;
The nature of marketing strategy. The development of the strategy of an enterprise marketing and the management of its implementation;
The regulatory control of marketing;
Project.
ECTS credits  

Assessment system

 

Annotation Course content
6 50% – Mid-semester tests; 50% – Case analysis (project) The aim of the course is to study the theoretical and practical backgrounds of human resource management (HRM), also theoretical and practical innovations, features of HRM in different types of business organisations. In this course students will acquire the ability to analyse such HRM activities as: job analysis, human resource planning, recruitment, selection, orientation, performance evaluation, training and development, placement management. Also students will be able to evaluate and choose methods for the performance of these activities and subjects. Recognize and explain the main concepts of HRM: content of HRM activities, methods for the performance of HRM activities; The main principles of HRM in an organisation: HRM function and recent trends; HR planning, recruitment, selection, adaptation; Methods of HR accounting;
HR performance appraising;
Leadership, HR training and development programs.

Free Electives:

ECTS credits  

Assessment system

 

Annotation Course content
3 50% – Mid-semester tests; 50% – Case analysis (project)

 

The aim of the study subject is introduce the students with the basic principles and differences of management and leadership. This subject is designed to help students to develop their personal leadership skills.The course provides theoretical basics of leadership: management and leadership of organizations, personal leadership effectiveness, the methods to get high performance in leading people and transformational results. The students would learn to inspire and lead others by understanding themselves, they would know how you relate to other people of the work team and the leadership challenges they might get. The concept of leadership. Leader’s personality;
Skills for the efficient time use; Typical leader’s traits and personal qualities. Leader’s behaviour;
Differences of male and female leadership;
Leaders’ types using personal powers;
Charismatic leadership. Machiavelism;
Leader’s image and public speaking skills;
Case analysis (project).
ECTS credits  

Assessment system

 

Annotation Course content
3 50% – Mid-semester tests; 50% – Case analysis (project) The aim of the study subject is to apply negotiation skills in the professional field based on the theoretical knowledge and practical skills. To improve cooperation skills, to develop communicative and intercultural competence, to understand intercultural differences in negotiation, to use the main strategies at every stage of negotiations, to apply the principles of harmonious verbal, non-verbal and written communication in the negotiations. Business communication. First Image. Business Image;
Negotiating strategies and the application of their contexts;
The concept of negotiations. Scenarios;
The goals of negotiations. Negotiation positions;
The content of negotiations: interests: interests, criteria, decision;
Negotiation Psychology. The negotiators’ roles;
The emotional preparation of a negotiator for different scenarios;
The price negotiations;
The preparation for negotiations and implementation of their results;
Case analysis (project). 
ECTS credits  

Assessment system

 

Annotation Course content
3 50% – Mid-semester tests; 50% – Written quiz The aim of the study subject is to develop students’ abilities to understand the quality management principles and methods. After the completion of the subject, students will perceive acquired knowledge in quality management in a changing business environment. Students will understand the principles of quality management system functioning and will be able to select the appropriate quality management methods. Quality management concepts and principles. Process approach;
The importance of quality management to improve the efficiency of company’s activities. Evolution of quality management;
Total quality management. Quality management methods. Quality management standards; Fundamentals of Lean management (philosophy, principles and methodology);
Quality culture;
Written quiz.
ECTS credits  

Assessment system

 

Annotation Course content
3 50% – Mid-semester tests; 50% – Project (practical task) The aim of the study subject is to acknowledge students about importance of consumer behaviour in the marketing studies. After graduating course, students will be able to recognize and apply methods and instruments that make influence and attracts attention of consumer. Students will learn how to understand consumers and their attitude to products and they will understand the change possibility of consumer’s attitude. Consumers and their perception;
Consumer learning and memory;
Consumer motivation and values;
personality and lifestyle; Consumer attitude. Change and intercommunication of consumer attitude; Individual consumer’s choice. Purchasing and consuming;
Group influence and leadership;
Organisational and family decisionmaking;
Project (practical task). 
ECTS credits  

Assessment system

 

Annotation Course content
4 50% – Mid-semester tests; 50% – Case analysis (project) After completing this course, students will be able to understand and realize the importance of Intercultural Communication in a global world, to understand basic communication process, models, types and principles, to understand the concept of culture and its influence in both verbal and non-verbal communication, to understand and identify the intercultural situations, to understand intercultural relationships, to realize and understand the importance of intercultural communication in business, to understand the barriers to effective intercultural communication, and gain knowledge about other cultures; Essence of communication process and its models; Verbal and Non-verbal Communication;
Basics of business communication and its importance;
Cultural Understanding; Cultural Differences in Communication; Intercultural Communication in Business; Intercultural sensitivity & Communication; Communication and Intercultural Competence; Communicating in Intercultural relationships; Prevention of Conflicts in Intercultural Communication. 
ECTS credits  

Assessment system

 

Annotation Course content
3 40% – Mid-semester tests; 30% – Self-study assignment; 30% – Written/oral quiz

 

The aim of the study subject is to introduce the students with the basic Business English terminology and theory of business management, necessary to start a business or work in the company doing business internationally. The course provides theoretical basics of business management key fields: career management, starting business, company and product types, marketing and logistics.  The professional practical training is based on business communication. After completion of the Business English course the students will be able to use the English language in business related international environment. Business correspondence in English;
Professional dialogues: making business contacts, business meetings, negotiations, trade fairs, job interviews. Business presentations;
Career and leadership;
Starting business;
Companies;
Products and services;
Trade;
Basics of marketing;
Basics of logistics.
ECTS credits  

Assessment system

 

Annotation Course content
4 40% – Mid-semester tests; 30% – Self-study assignment; 30% – Written/oral quiz

 

The aim of the study subject is to introduce the students with the basic Business Russian terminology and theory of business management, necessary to start a business or work in the company doing business internationally. The professional practical training is based on business communication. Introductory course: phonetics, intonation patterns and graphics;
Family photographs. Professions;
Students and studying, getting to know each other; At the supermarket, theatre. Nationalities;
My neighbours, at restaurant;
About myself. Work and leisure;
Months, weeks and days. Russian names, patronymic names and surnames;
My company. Directive and negative pronouns. Ordinal numbers.
ECTS credits  

Assessment system

 

Annotation Course content
8 50% – Practical assignments in departments; 50% – Project. The aim of the study module is to provide students with the opportunity to acquire practical skills while organizing and analysing performance of a simulation enterprise. After the completion of the international business process simulation, students will be able to analyse and evaluate the business environment, to understand principles and methods of international business management and the in-house processes. The concept of a modern BSC. Peculiarities of a BSC network.
Presentation of work organisation in the BSC; Work in a Human Resources Department;
Work in a commerce department;
Work in a marketing department;
Project.

For more information, please, contact:

Modestas Riauka, International Coordinator

Faculty of Business, Kaunas UAS

Pramonės pr. 20, LT 50468, Kaunas, Lithuania

E-mail: modestas.riauka@go.kauko.lt ; Phone + 370 37 75 11 46